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Implementation of internet technology for local government website: Design guidelines

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

There may be limited resources for local government website designers to devote to innovative design. This study investigated current technology use by local government (Town of Blacksburg, TOB - Virginia) and suggests key design guidelines. Observation and interviews were used. Using recommendations in phase I, the TOB employed a blog that was investigated in phase II. The TOB incorporated traditional media with online to broadcast public meetings via TV and online. We suggested using indexed video to improve usability by shortening the amount of time it took to find specific information. We also recommended the Task Force blog be linked to an aggregator site for blogs in the region to increase opportunities for discussion and commentary. Such linkage would also make it unnecessary for the Task Force to open comments to the public directly on the Task Force blog, which was primarily used for commentary among panel members.

Original languageEnglish (US)
Title of host publicationProceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
DOIs
StatePublished - 2007
Externally publishedYes
Event40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 - Big Island, HI, United States
Duration: Jan 3 2007 → Jan 6 2007

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
Country/TerritoryUnited States
CityBig Island, HI
Period1/3/07 → 1/6/07

All Science Journal Classification (ASJC) codes

  • General Engineering

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